Worst customer care support. Review on Spinny

I booked a car from spinny for a test drive as they assure to get the vehical to your place for test drive as written in there website. They happily took the booking for next day morning at 9am. We waited till 10:30 and after that we called them and the person who was was driving told a bike guy hit the car and there is a damage to the car, so he promised to get the car for test drive by evening. Afternoon he told he is starting but after 1 hour also he had not started and i had already taken leave for the day for the test drive. Tgere customer care support did not answer properly, they told we are transferring ur call to this person that person but they eventually cut the call. Next day morning i saw that the car was already booked by some other customer. This was the 3rd time i experienced this when i wanted tot ake a test drive, they promised to get the car but was booked within a day.. I acccepted for the 1st 2 times that walkin cuatomers are there. But for the 3rd time they had to provide me the test drive as i booked it for 9am in the morning. But they gave stupid excuse that the car got crashed. There customer support was not helpful at all. They tried to be professional but actually are not even 10%.

After reading few more review i got to know once they get the amount there rc transfer also takes months. Before buying the car itself i faced so bad customer support then i am afraid they wont even pick the call once i pay the ful amount and need to enquire abt the rc transfer. Better to go with local dealer and cars24.