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Verified Member MouthShut Verified Member
Bangalore India
Compatible Cell Phone battery listed as Original
Dec 24, 2015 08:41 AM 3799 Views

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Friends,


Be careful from buying products from Snapdeal, I had a bad experience recently while purchasing a battery for my Samsung Duos 2 phone . Since this particular model is stopped and battery was not available in retail counters in Bangalore, I ordered the battery through Snapdeal after reading positive reviews on the product listing. It clearly mentioned that battery was original, it displayed the picture of outer packing and had details of sticker and warranty . But to my surprise the battery came with a simple plastic packing with no sticker or warranty details . It was clear that product was compatible but not original . Immediately I posted the reviews with the correct observations but even after 4-5 days my review was not posted on their website. I wrote an email and also received callbacks from their helpline.


I clearly told them, intention is not to take a replacement or claim here but to alert the other prospective buyers that it is a compatible battery .


But I guess Snapdeal is in no mood to post the review and is safeguarding the seller interest here .


Order ID: 10571030065


Brand Response

Hi Vikas! Sincere apologies for the inconvenience. We've noted the order details. We're getting this checked. We'll get in touch with you & update you on the status. Please be assured that we'll get this sorted at the earliest. We look forward to providing you the best experience with us. Thanks! -Kavya

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By: snapdeal | Dec 25, 2015  09:09 AM imageComments 0

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