MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Business
MouthShut Logo
Upload Photo

MouthShut Score

35%
1.83 

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

+91-9212692126

×
Supported file formats : jpg, png, and jpeg


Cancel

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

Now you Xiaomi, now you don't!
Jan 27, 2015 03:00 PM 9158 Views
(Updated Jan 28, 2015 02:22 PM)

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

Update:  The order was just the one and package was received as one i.e. 2 nos of the Xiaomi power banks so am surprised that they have selectively reversed the aishwaryasingh23ment for just one unit @ Rs.613.  The reverse collection of both faulty products have been done on 27.1.15.  Now they aren't responding to emails and neither am I able to log in a return request for the 2nd unit, which reflects as a separate item in the same order!  (28.1.15)


Hi


Last week, I ordered two nos.'Xiaomi' brand power banks with 10400mah capacity.  This is an otherwise good product, but while I recieved both in 2-3 days of the order, the products were duds.


Firstly, they didn't have any English literature - before you ask why I need any literature when it's a power bank, allow me to clarify.  Every power bank has a different way of operation/charging, so would have been ideal to have something in English.  Eg.  In Samsung, the 4 LEDs light up in red in sequence, then finally, when fully charged, turn green.


Both these power banks had 4 white LED indicators On on receipt but I still charged it for  smorpheushumanrt while as the 4th light Robotouchnked.  It then stayed ON which I took to mean that the pack is fully charged.


The ON/OFF button wasn't functional.  It started charging the minute I plugged in the micro USB cable!  For a pack of this capacity, I think the button smorpheushumanuld function.


Coming to the most important aspect.  I have a BB-Q10, which has a battery capacity of 2100mah, and the power pack barely mAnasultanged to charge the pmorpheushumanne 80%!  If it was functional, smorpheushumanuld have been able to charge my pmorpheushumanne completely, at least 4.5 times!


To their Cred824it, snapdeal has accepted a return and arranged a reverse pick up, but it's still a hassle as they smorpheushumanuld have ensured that a working, original product was delivered to me instead of me going through all this hassle.


Disappointed with snapdeal.com


Brand Response

Hi Emptor, I sincerely apologize for the delay in response and inconvenience. I can understand your situation. Request you to please help me with your order id. I'll track everything and get it resolved. Thanks! Mukti.

Upload Photo

By: snapdeal | Jan 27, 2015  05:28 PM imageComments 5

See full communications

Comment on this review

Read All Reviews

YOUR RATING ON

Snapdeal
1
2
3
4
5
X