Exposed totally . Review on Shoppingdiatimes

This is the chat transcript of my conversation with the online chat agent of a very well known site shopping.indiatimes.com(now commonly known as fraud). Please read

Indiatimes Shopping: 12:00

Welcome to Indiatimes Shopping chat!

Indiatimes Shopping: 12:00

('ANKIT GUPTA') has joined the session

Indiatimes Shopping: 12:00

Our Chat Advisor will be with you shortly.

Indiatimes Shopping: 12:00

('sharma.1998') has joined the session

sharma.1998: 12:01

Welcome to Indiatimes Chat Support. My name is Vishnu, how may I assist you.

ANKIT GUPTA: 12:02

3002087509 order no. case id 749607

sharma.1998: 12:03

Please wait while I come up with some helpful information for you.

sharma.1998: 12:05

I would like to inform you that you did received the product and regarding your concern you raised a complaint.

sharma.1998: 12:05

I would like to inform you that your case has been forwarded to the respective department for the resolution. Once your case manager will get any update regarding your complaint than he will surely get back to you as soon as possible with a proper resolution.

ANKIT GUPTA: 12:07

"I would like to inform you that you did received the product and regarding your concern you raised a complaint." ERROR

I never recieved it.

sharma.1998: 12:08

Once your case manager will get any update regarding your complaint than he will surely get back to you as soon as possible with a proper resolution.

ANKIT GUPTA: 12:08

how much time would it take

sharma.1998: 12:09

Sir I would request you kindly allow some time the case manager will get back to you.

ANKIT GUPTA: 12:10

how much "in hours"?

sharma.1998: 12:11

Sir as the case manager will get any update regarding your concern he will get back to you.

ANKIT GUPTA: 12:12

when sir please be specific

sharma.1998: 12:14

Sir we are not commit on this but you will get call back form our side as soon as possible.

ANKIT GUPTA: 12:14

but yesterday commitment of 24hrs was made

sharma.1998: 12:16

I would request you kindly wait 24 to 48 working hours you will get the call back.

sharma.1998: 12:17

Kindly response.

ANKIT GUPTA: 12:17

same time sir

means no progress

sharma.1998: 12:17

I sincerely apologize for the inconvenience caused to you.

sharma.1998: 12:18

Is there anything else I may assist you with?

ANKIT GUPTA: 12:19

3002109155 order no.

sharma.1998: 12:20

I would like to inform you that you did received the product and regarding your concern you raised a complaint.

ANKIT GUPTA: 12:20

sir not recieved

sharma.1998: 12:20

I would like to inform you that your complaint is registered with us and your complaint will be resolved within 8 working days as per procedure. However, our concern department will get in touch with you regarding relevant resolution of your complaint within next 48-72 hours.

ANKIT GUPTA: 12:21

ok and order no. 3002112254

sharma.1998: 12:22

I would like to inform you that a mail has been marked to the concern department regarding that order number for your concern. As soon as we get revert from there our concern team will get back to you as soon as possible to update you on the progress we have made towards the resolution of your case.

ANKIT GUPTA: 12:23

in 48-72 or 24-48 hours

sharma.1998: 12:24

I would like to inform you that a mail has been marked to the concern department regarding that order number.

ANKIT GUPTA: 12:24

3002092396 order no.

sharma.1998: 12:27

Sir the case manager has been talk with the customer and inform about the product staus.

sharma.1998: 12:27

Kindly response.

ANKIT GUPTA: 12:27

3002111613 order no.

sharma.1998: 12:29

Sir the case manager has been talk on 21/03/2013 with the customer and inform about the product status.

ANKIT GUPTA: 12:29

and what is the status

sharma.1998: 12:30

Sir out call to the customer and he was stating that if consignment does not deliver at his place on or before 25 then he will go for cancellation and refund.

sharma.1998: 12:30

Is there anything else I may assist you with?

sharma.1998: 12:31

Kindly response.

ANKIT GUPTA: 12:31

no you have already assisted thank you

Indiatimes Shopping: 12:31

Chat was finished