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21%
1.37 

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Never buy anything from shopping.indiatimes.com
Apr 11, 2011 02:07 PM 2235 Views

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

I have had 3 experiences of shopping with Indiatimes.com


Experience 1


Ordered cakes and flowers for someone outstation - they received pathetic quality cake that was smelling and the flowers were also not what were shown. On complaining, I was told that it may have been due to the vendor and they will kick the vendor out and hire new one.


Experience 2


I ordered a few gift items for a new-born baby. The toys that were shown Vs. the toys that were delivered had huge difference in quality. The same toys that I bought for about Rs. 1200 from the website would have been bought for Rs. 400 or less.


Experience 3


Recently shopping.Indiatimes.com had a very sexy looking advertisement about a product that emits ultra-violet lights to ward off the mosquitoes. The product had nice images and photos and looked very promising as we had seen other similar devices emitting ultra-violet light and killing flies and mosquitoes. Hence, I ordered those. I received the order 6 days after placing it and the item is a cheap Chinese built product which just doesn’t work at all. It is a SCAM that Indiatimes.com is running in connivance with few vendors. I wrote to Indiatimes.com about this and asked for a return and refund and as usual they have diplomatically denied it.


After having 3 bad experiences with them, I will recommend that you check some others out like Flipkart.com. Shopping from Indiatimes.com is totally unsafe and scam ridden.


Brand Response

Dear Sumit,
It appears that we have missed the opportunity to address this complaint on time. We apologize for the same. However, the system shows this complaint as closed. Please let us know if you have further inquiries on the same.

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