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MouthShut Score

24%
1.15 

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1800-209-6648, +91-22-66486648

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Not good competitors when it comes timely delivery
Apr 10, 2017 12:08 PM 20884 Views

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

Shoppers stop have no timely delivery sense. I had ordered 4 items on 2-Apr-2017 for sending them to Hyderabad and expecting them to be reached on 4-Apr-2017. I have realised very late that I was expecting too much.


Since, I did not receive anything from them, I have sent a mail to Shoppersstop as I did not receive anything as on 6-Apr-2017(this because I was not getting chance to speak with their so called customer service even after repeatedly trying for two days) On 7th April 2017, I had received the intimation stating that two items got cancelled as there was no stock.


This was not the first experience I had with Shopperstop.


If you require the items on urgent basis, PLEASE DO NOT order on Shopperstop. They are not at all competent in timely deliveries. They have their own SLAs, irrespective of what their competitors are having the SLAs.


Thanks and all the best to ShoppersStop customers.


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