Shopclues is one of the E-Commerce online store that was started by Radhika aggarwal in 2011. This company has got many fundings. But today I am going to share my worse experience with this site.
SELLER: There are a lot of fake sellers on shopclues.com and also many non-authenticated sellers providing many fake and low-quality products. These sellers are not verified and their contact number is never reachable.
PRODUCT QUALITY: Product quality is totally worse, sometimes they provide used items. When buying items are displayed very good in photos but when you buy they are totally different what they showed you. Since they are providing at a cheap price, items are of very low quality.
EXPERIENCE: I bought 4 items from shopclues as sony power bank, Samsung power bank, jockey shocks and watch. Out of them, 3 items are a duplicate. Jockey shocks were named as JOKKEY instead of JOCKEY, which clearly shows that they are fake and duplicate. Sony power bank is normally charged at 1300-2000 in other E-Commerce website but they were providing only for 300 saying that the product is 90% discount and when I bought I came to know that powerbank was china powerbank and duplicate, was no more charging after 2 times use. Samsung powerbank was worse power bank ever in my life. It was not charging at all and when I openes the powerbank I saw that wire were connected to only 1 battery and other 3 battery were simply kept inside for extra weight so that it will look genuine ( I have attached the photo).
Apps and websites are however good and attractive, all the products listed here are much attractive to the buyers but after all they are a duplicate.
SERVICE AND SUPPORT: When I contacted them to replace my Samsung powerbank, initially they accepted and they told me to hang they will connect to senior representative, I was waiting on the call for about 33 minutes but they didn't connect my call at all with the customer support facility. When I emailed them they said that they will come to my house ro replace the powerbank but since 3 months no one has ever come from shopclues.com. I have been cheated by this website.
DELIVERY:
My products were delivered only after 11 days of booking and still they charged me shipping and delivery charge.
My only suggestion is to pay some extra money and get genuine and 100% original products from E-Commerce sites like Amazon and flipkart. Don't believe on the offers provided by shopclues. If they are providing such amazing offers then the products are 100% duplicate.
( In below picture you can see my samsung powerbank in which wire is connected to only 1 cell and other cell are just kept for weight)
Hope you will all like and rate it.
Regards
Mahesh
