Nov 27, 2017 11:44 AM
42832 Views
I am very unhappy with my own Shopping Experience with SHOPCLUES.com. First I would like to state that we as Customers should never go along with the Deals that they show on their websites. We see 70%, 75% off and we chase to get the product and we end nowhere with a Poor quality product.
I would like to share one of my experience. I have ordered TSX Men's Multicolored POLO t-shirts via Shopcules.com. I have seen that the Net worth of the product was INR 1199 and after a nice discount the same product was available for INR499. I was very happy to see that I right away ordered the same. I have also seen that the product was certified as I can see the Blue colored Tick mark with the word "SURETY".
I was unhappy from the first sequence itself and I will highlight out the points:
> When I keyed in the PINCODE where the product was to be delivered I saw that it was like DELIVERY MON 4th OCT- SAT 9Th OCT. That delivery window was itself of 5 days and the starting date MON 4th was 9 days after the date of order. Very inconvincing. First you need to wait for 9 days for the start of the delivery period and then wait atleast for 5 more days as it was stated on the website itself.
> Second thing that I did not like is that it was clearly stated that the Product can not be returned.
> I also did not like the Page layout of the website and it was not so user-friendly.
Now the in-convinience that I have faced after the delivery.
> It took 13 days for the product to be delivered, such a worst delivery service they have.
> The product that I have received was not the size that I have opted for. I have opted for XL sizes and two articles were of XL and he other one was of L.
> I found that very hard to get connected with the customer care as it was my first ORDER.
> I was given the response that the product can not be exchanged as only one of the three t-shirts was of a different size.
> Now speaking about the product quality. Color started fading after the second wash itself. I don't think that I have received the Original product as I already have other kinds of the same Brand.
Now to summarize, please do not fall for the OFFERS that they show on their websites or Application. Please verify as many details and then proceed to order.
I will definitely rate 2/5.
