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MouthShut Score

72%
4.27 

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Didn’t expect this from Anupam Ji’s team
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Apr 23, 2024 07:57 AM 174 Views (via Mobile)

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People Interactive (India) Pvt. Ltd. Cares

People Interactive (India) Pvt. Ltd. is working closely with MouthShut.com to enhance customer satisfaction.

The company claims to have numerous profiles but once u get into paid there is a team deployed to directly decline all sent invites as most of them are not genuine secondly now they try to sale a vip shadi.com feature which is once again over priced and the team will find out suitable matches , once u opt for this service or enquire your normal life on shadi.com will come to end even if u had shown interest and not purchased the company stops showing u option and repeats the same option which they have already displayed . At least Bharat matrimony feels genuine , I didn’t expect such a product from Anupam Mittal who portrays to be so super genuine while he speaks at public front. Much before I tried vip I could see more options


Also if in a day u decide to scroll through the entire catalogue even that’s not permitted even after being paid u are only accessed to limited few which the team decides


VIP shadi has plans for one year


I would like to ask if you pay such heavy price do u still wish to wait for such long for not getting married


Most of the profiles displayed are not paid once so being a paid member u don't end up getting any super benefits rather than being able to send invites or view phone numbers which are not functional . Out of 100 being displayed hardly 3 % would be luckily genuine which the team can very well identify but still the paid members are being forced to look through the same old catalogue over and over again


Brand Response

Dear valued customer, We are extremely sorry to know you had a negative experience. We are committed to making your matchmaking journey as smooth as possible and helping you find the one. Do help us understand your incident better by writing to us at help@shaadi.com and we will ensure to look into it at the earliest.

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By: Shaadi.com | Sep 17, 2024  12:02 PM imageComments 0

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