Hello friends, I would like to sharing my experienced about this printer. I have purchased this printer from COMPUTER WORLD, DHUBRI, before 3 months but I have very bad experienced with it.
After using it for a week continue, it starts weird sound from the printer while printing and day by day the sound starts to increase.
After using one hour it starts very heating and you will get the burned smelt from the printer.
Ink is very bad with this printer, sometime it would not print the correct area even though the paper position is correct.
Other feature: - It has a WiFi connecting feature but sometime would not be connected due to connectivity issue, that means the WiFi speed/power and range is very low.
User Friendly: - It is not a user friendly printer, because the service is very bad.
Paper Handling: - It takes more time to print the page than other printer, Average time for the Black and White page it takes 10-15 seconds and color takes more than 25 seconds, which is really not good.
Printing Speed: - Printing speed is very slow than other company’s printer.
Service & Support: - Service of this printer is not so good and also their service engineers has no proper knowledge to identify the issue exactly. I have raised a complaint about the sound issue but they said sound is normal and need to upgrade the printer to avoid sound. They have not helped me for the issue, instead of help they want to buy another printer of higher price. This is not good. Their service representatives are very bad. Now I stopped to use this printer since they were not able to helped me. I bought a new printer of another company’s and which is working without any printing, sound, image quality issue. It is working very fine. So I am very happy with my new printer.
I never suggest or recommend other to buy or uses this printer.Thank you.
