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Samsung Washing Machine Image

MouthShut Score

56%
2.33 

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Rs. 21,500 (Launch price)

Samsung

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Deteriorating quality of Samsung machine
May 18, 2023 10:30 PM 9762 Views (via Mobile)

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I bought the latest front load sSamsung washing machine in 2019. I started having spin issues. The technician who visited told me the bracket and drum needs to be changed and will cost Rs. 14000/-, approximately half the cost of a new machine. On further priding he revealed that the weight and quality of drum and its bracket has been reduced just to last 4-5 years. This was again reaffirmed by their his team leader Umar from Hyderabad service centre. He went to add that I should be grateful the machine lasted for 4 years and 3 months.


I would never recommend anyone to purchase a Samsung washing machine.


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