Mar 12, 2023 11:53 AM
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I bought a Samsung LED smart TV in October 2019. However, in June 2021, the PCB blew and I had to replace it paying Rs 7159. Again in February 2023, teh PCB had to be replaced again due to same issue! The surprising part is that the warranty on replaced parts is only 3 months!
As I mentioned, I am a regular Samsung customer and have already bought 3 TV's.
The latest one LED smart 43 inch TV which I bought for Rs 40000 and for which I have replaced the PCB twice already! The internal memory in this TV is hardly 1 GB because of which Prime Video and some other apps keep on buffering. There is no provision to clear the cache memory. Additional apps can also not be downloaded due to limited memory.
I am completely dejected with Samsung quality and will stop buying Samsung products. Chinese Mi TV at half the cost is giving much better service with no complaints and also has 6 GB internal memory due to which there is no buffering and a number of apps can be downloaded.
In view of the above, I request that Samsung give a free replacement of the TV so that my faith in Samsung is restored.
