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MouthShut Score

52%
2.36 

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Samsung

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Read this before you buy a Samsung AC.
Jun 08, 2020 02:07 PM 14943 Views (via Mobile)

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I bought a Samsung inverter AC 2 ton in 2016 and I have been facing problems with that AC right from the beginning. So far I've changed the fan motor and now that mother board has gone back. I registered a complaint on 21st April 2020 with Samsung customer care and it's 8th June 2020 today and they still haven't resolved the issue. The AC is lying disassembled in the living room since 12th May and they haven't come back yet. They have stopped taking my calls. I payed them 2100 rupees for the mother board and I think that money has also gone to waste. Samsung has the most horrible customer service when it comes to AC's. I also own LG AC's and I have never faced such issue with them.


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