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MouthShut Score

33%
1.90 

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Chennai India
Can a Customer Service be this bad?
Sep 11, 2006 08:57 PM 5102 Views

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I am wondering what the hell is happeing with Aircel? I have been trying to reach someone on the "9999" number. When I press "0" for a rep. it keeps on ringing and no one picks up. I tried several times the whole day today11/09/2006. Very poor service, disastrous. I tried the other number 98410-56789 it says the number you have called is currently busy........I have not heard this message in any of the cust. service number. I dont understand whats happening with "Aircel". My friends keep compliaining that I am not recieving any messages that they are sending Airtel, Hutch etc while they are able to send it to other providers and other aircel numbers.......I reached my peak frustration when I could not send a feedback thru their website..........Poor Poor Poor service. I am looking forward for the number portability facility once it becomes live I will change this to Airtel or Hutch........


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