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12%
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India
Irresposive Team towards product delivery
Jun 28, 2020 10:22 AM 1169 Views

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I Made a payment for 2 Office chairs on 29/05/2020 order no: "RMS0040003019" sales executive promised the product will be delivered by one week from the invoice I didn't received I kept on following royal oak team after one week. Even after continuous follow up I got only one chair out of two that to after revisiting the showroom for delivery after revisiting to showroom I got only one chair, for other chair I tried calling sales executive he is not picking my phone call. More over I am getting'customer care call' everyday regarding product delivery even after confirming that non-delivery of product none of team will look after the issue.


Even customer care is just for name sake if you demand customer care executive to follow up the product status and followup to get the product delivered. They just simply disconnect the call.


Royaloak team just needs money of the customer and dont want to deliver the product to customer. Such a fraud company and showroom. So please dont buy products from Roayoak Electronic city


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