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MouthShut Score

39%
2.09 

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Fraud site
Jul 10, 2017 09:52 AM 7427 Views

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I had rented a washing machine through rentomojo on 26th June 2017. My order ID is 400090125. I had paid Rs.500 online as a token deposit. I uploaded all my documents and my scanned ID. Surprisingly they cancelled my order and initiated a refund on 1st July 2017. They didn't notify me why my order was being cancelled.


They said that the refund will reflect on your bank account within 5-7 business days. It's been 10 days since and I am yet to get my refund. The customer care service is the worst. They are denying any responsibility and is telling me to check with my bank for refund. Thank god I didn't pay the whole amount online. Rentomojo is a fraud company and a chit fund.


Brand Response

Dear mainakp9,
Thank you for reaching out to us. We hope our representative has addressed to all your concerns by now. If not, please update us with your contact details and we will work towards a resolution at the earliest.
Team,
Rentomojo

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By: Rentomojo | Mar 22, 2018  05:04 PM imageComments 0

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