Mar 03, 2016 01:16 PM
215762 Views
(via Android App)
(Updated Apr 02, 2016 08:22 PM)
Cheap but works OK. Only things that make me dislike it are listed here.
First of all the design looks like a cheap copy of a pricey design from other expensive products. I still rue the day I went in for a compromise thinking of getting a different one when I could afford a TV with 3d display feature. That reminds me of another reason to dislike this led tv. The controls for the TV on the tv have stopped working and when I called within the first 6 months I was asked to try it again. Is that proper? I simply ignored the bad customer support because I did not have time to visit the reliance store where I purchased it from the mall opposite magarpatta city, at pune.
After I got the tv I was led astray with wrong information. I was told specifically and everytime I asked about the clamps and fitting required to hook it up on the wall that their fitter would come later with the materials and do it for free.
Later when I called within a week of purchase; for the promised work I was given different kinds of replies at different times. When I called the first time, I was asked to wait. By evening, I got upset and went to the store. The only reply was to wait. This was even after I had been given a confirmed appointment for the same day. I agreed and waited for over 2 weeks and let go of the matter. I called the helpline and they redirected me to the store. Again, I was asked to wait. I was very impatient by then and decided to give them a reason to work properly. So I complained to the manager who knew me because I had got a laptop from the same store afterwards. Note, the people at the store called me back and surprised me with an offer for me to collect the materials myself. I agreed thinking I will hook it up on the wall myself if necessary. Later, I called to confirm when to come and collect and was surprised again to hear them say that I had refused to collect the materials and it can not be given. This kind of bull went on and on till I stopped thinking about it.
So do I still use this tv. Yes, just to show no disrespect, in honor of the person who gifted it to me.
