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Racold Electric Storage Water Heater Eterno Intello 10 L Image

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40%
1.55 

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Horrible service! Heater not working after 3 month
Jan 17, 2018 12:14 PM 22103 Views

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Please don't buy anything racold! Heater not working after 3 months. Was assured company would install, racold service centre in chennai called and told me that they don't install in apartments.


Bought in sep 2017, stopped working in jan 2018. Called customer care and was assured of service in 48 hours. Been 7 days, No call, no updates. Been contacting service centre regularly, over 5 phone calls.no service scheduled.


Very lethargic, very unresponsive!


Brand Response

Dear Member,
Kindly accept our sincere apologies for the inconvenience caused. This is certainly not the experience we intend to offer our customers. We request you to give us another chance to serve you better. Again, we deeply regret the troubles and frustration that you experienced with us.
For any further assistance, feel free to get in touch with us on 1860 425 2288 / 8600256000 or you can also fetch further information on www.racold.com
Regards,
Team Racold

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By: Racold_Thermo | Mar 06, 2019 05:29 PM  (Updated Mar 07, 2019 01:38 PM) imageComments 0

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