Pigeon express: poor service and customer care sup. Review on Pigeon Express

Pigeon express is one of the courier services which are delivering the courieir to its corresponding customers.Recently I ordered a pendrive in ebay.I paid the money, before receiving the item.ebay had shipped my pendrive through the Pigeon express courier.And I got a message as mentioned the tracking no.of Pieon express courier.They have mentioned their maximum delivery time 7days.But in 7days, I did no get the item from Pigeon. Then I contacted the pigeon express courier customer care.they said that'your order is delayed due to some reasons  please wait for another 7days to receive your item. Then after that I tracked the courier but it has showing nothing in the tracking details, and then I searched for office in our locality and came to known that they do not have office in our location of delivery. And I have contacted the Ebay they have said that the order is cancelled

Due to no delivery options in my location. They are very bad and they did not intimate me that first time I asked the courier services. The courier have cheated me by saying that they will deliver my product in 7 days.