Jan 20, 2016 02:53 PM
2324 Views
Worst team ever to get in touch with is pepperfry.com
First of all they deliver a broken item and expect to accept half refund because out of two products one is broken
It takes 6 days for them to initiate a reverse pickup and much more days to pickup the item
The customer care team says that they have sent an email but the warehouse authorities have not updated the issue.
Eventually after wasting around 70rs of my mobile phone balance I have to bear the delivery boys calls who were so helpless that they even called to ask the floor number which was clearly written in the mentioned address.
Two different delivery boys arrive to take back the single product in which one of them complains that he doesn’t have enough space to take back the product as if it is my mistake but wants to take back the product.
I got a message that the product will be delivered on so and so date but if we call the customer he gives ambiguous reasons and says that he will schedule the delivery after 5 – 7 days.
It means that we have to call them even to schedule the delivery.
Customer care representatives gives various reasons for various issues but eventually confound and befuddle you to accept their convenience is our preference.
Please don’t buy anything from this ecommerce site and create awareness to all your family and friends about this site
After all these you wanna give a try its your luck or fate
Thanks for reading my review
