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Home > Ecommerce and Online Business > Online Shopping > Paytm > Paytm is cool.But

Paytm is cool.But. Review on Paytm

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46%
2.57 

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Mumbai India
Paytm is cool.But
Feb 18, 2014 02:51 PM 22426 Views

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

I use coupons from https://sarfras.in/ and save on my mobile recharges.but the change in website has slowed down the website.They should work on this as I supposed it is causing a lot of trouble.Sometimes the coupons are not sent unlike earlier.


The website does seem to cope up with the increased traffic.


Brand Response

Dear Customer,
We are very sorry to read your issue here. The best way to resolve any concern is to send an email to care@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless you have received all your benefits you transacted for. That’s our promise!
We would like you to share more details of the transaction against which a coupon was not delivered. Please write to us at care@paytm.com indicating the exact transaction Order Id and the name/merchant of the coupon you chose.
We also understand you might have experienced some slowness while transacting on Paytm. We would like to know what platform(app, website or WAP) are you using.
Kindly send all the details to us at care@paytm.com so that we could look into the matter and resolve the issue for you.
Best Regards,
Paytm Customer Care
care@paytm.com

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By: Paytm | Feb 18, 2014  03:09 PM imageComments 0

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