MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Business
Merry_Christmas
Upload Photo

MouthShut Score

46%
2.57 

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

×
Supported file formats : jpg, png, and jpeg


Cancel

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

Verified Member MouthShut Verified Member
Bangalore India
Pathetic Customer Service
Oct 10, 2018 08:17 PM 632 Views
(Updated Oct 11, 2018 10:48 AM)

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

Generally their apps do not give any trouble and I use multiple services of Paytm but I am so much troubled with their customer service unprofessional and untrained staff keep repeating scripted language do not want to listen to their customer complaints . I had just two simple queries for which I had wanted their support . First one was to close my seller account where I am listed as a vendor and secondly I wanted to update nominee on Paytm money but there is no helpline for these services you raise online trouble ticket no use, you send email there is no response or they will revert back with some other solution for a different paytm service . sounds funny but I am frustrated to the core do not know how to take things further now .


image

Comment on this review

Read All Reviews

YOUR RATING ON

Paytm
1
2
3
4
5
X