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KabeerMehrotra

1 Review

1 Follower

Not too disappointing.

Jul 15, 2024 11:05 PM 903 Views

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LIVINGTONE OVERSEAS INC. (OLYMPTRADE) Cares

LIVINGTONE OVERSEAS INC. (OLYMPTRADE) is working closely with MouthShut.com to enhance customer satisfaction.

It is a little bit off putting having the chatbot before a real agent, but the chatbot is not really disappointing. It is actually helpful a lot of times, until it is not. It handles a lot of questions about where to find what and all of that, but when there is an actual problem, or something that is not detailed in the FAQs and the website. then you might have trouble communicating with it.

Either way, I think it does a good job. Satisfactory as an overall remark I guess.

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Brand Response

Hello, KabeerMehrotra.
Thank you for your honest feedback! We're glad to hear that you find our chatbot helpful for general inquiries. We understand that it can be frustrating when more complex issues arise, and we're continuously working to improve its capabilities. Your satisfaction is important to us, and we appreciate your patience. Remember, our live agents are always ready to assist with any specific problems you encounter via olymptrade-en@olymptrade.com. Thanks for being a part of the Olymp Trade community!
Best regards, Olymp Trade