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27%
1.49 

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CHEATING DRIVER - POOR CUSTOMER CARE
Dec 22, 2021 12:13 PM 929 Views (via Mobile)

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Ref 1. CRN 5883903461 Extra amount demanded and collected Rs30/= from lady passengers




  1. CRN 5884119711 Extra amuount demanded and collected Rs30/= from lady passengers




  2. CRN 5883901930 Driver did not turn up for pick up but passenger fined for driver fault






Once Ola was dependable for passengers including lady passengers. Ola become reliable mainly due to its transparency and billing. Now the drivers are started spoiling the reputation by demanding extra amount like olden day filthy/rogue drivers.


They might have struggled to establish a "goodwill" for OLA and it must be a hardwork by OLA team. Now we started thinking that normal auto will be better than OLA. would OLA prefer like to gain this popularity? It could be some gang trying to spoil the name and lead to company closure


Kindly check and revert back. Else we have option


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