Sep 16, 2014 08:16 PM
6391 Views
I have been a user of Nokia Lumia 520 for about 10 months now. It was a good phone for the cost despite the issues one has with a windows phone and Nokia's attempts at trying to make one register with them for downloading any software.
It began like an occasional itch. the screen would jump multiple times and move out from the page you are viewing to the home page. It happened like this for months before the next stage of disease finally made my phone pretty much unusable yesterday. The capacitive touch screen has begun to malfunction in all earnest and now got worse in a period of two days. So much so that I am unable to use any app such as whatsapp.
Yesterday I had enabled the security code for opening the phone. This morning, I couldn't open the phone for a good while as the right buttons couldn't be pressed. Luckily the malfunction stopped after a while and I opened it. But it was not the severity of malfunction that had ceased but the location. It came back to pressing the windows button on its own.and that;s how it's behaving since 2 days. the windows button ie. home page keeps pressing itself and the phone vibrates like a man undergoing paralytic fits.
I am in a remote corner of the country right now the nearest service center is about 200 km away in Jamnagar. Its my good luck that I have the papers and the box(mandatory to claim guarantee, so says the flip kart receipt). I hope the company addresses my problem and changes the screen without ado.