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MouthShut Score

93%
4.55 

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POOR POOR irresponsible service.
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Jul 25, 2019 10:48 AM 695 Views
(Updated Jul 25, 2019 10:57 AM)

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NOBROKER TECHNOLOGIES SOLUTIONS PRIVATE LIMITED Cares

NOBROKER TECHNOLOGIES SOLUTIONS PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

Don't ever bother to book a packers and movers with these guys who claim to be the best. They just try to work with the local packer and in most of the cases it just doesn't work up cost wise to the local vendor. End result bad service.


I paid 15% payment and booked them for shifting my house on 28th June, and after waiting all day no body showed up nor any one answered my calls. After multiple attempts I managed to get hold of someone who had no idea that I had a booking and managed to set one up for the next day that is 29th June. Late in the afternoon the local vendor arrives at the door step and tells me they can not do the movement.


By then my frustration levels were going off the roof and I had to shift that weekend no matter what. After that nothing was done to fix it, no calls from NoBroker absolutely.


At that point I started making calls to a few local packers/movers and made arrangements for them to come have a look at the stuff and give me a quotation and we agreed on a price and it was all done. On 30th my movement was done by the local guys.


And now after 4 weeks NoBroker is yet to refund the money that was paid as advance. Everytime I call them they assure it will be done in few days and nothing's been done.


I am definitely going to be reporting this bad business practice to the consumer court so that more people are not cheated like I am.


Request you to stay way from them.


Brand Response

Hi, This is definitely not the standard of service our customers have come to expect from us, we would request you to share your contact details and allow us some time so that our team can work on the issue on a priority basis and get back to you.

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By: nobroker | Jul 25, 2019  12:33 PM imageComments 1

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