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15%
1.38 

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Verified Member MouthShut Verified Member
Gaya, Bihar,India India
Bad Insurance Company
Jun 22, 2017 02:51 PM 39782 Views

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I am regular customer of max bupa Health Insurance from last two year. My Max Bupa Policy Number is 30436062201601 and I have attached soft copy of premium receipt.


I am enrolled my Heartbeat silver policy of 03 lacs for 2 adults on 18/06/2015 and also renewal the same in 18/06/2016 but till the time no any service provided my max bupa. When I enrolled the police and renewal the police that time customer care executive has promised too many commitment on time of renewal and enrolled But When I contacting for the same services like voucher and helath checkup kit then Please call after some time or we are sending soon. " What is the misbehaving with customer? "


Max bupa is a biggest health insurance company of world. We can not except such type behaviour from max bupa. This is the reason that I am not renewal the policy in this year. My two year total money has been waste.


Brand Response

Hi arvind6284, at the outset, we regret that the services at Max Bupa have not been to your satisfaction. We truly value your feedback as we work relentlessly towards constant improvement of services and customer satisfaction. We have already shared your complaint to the concerned team. Kindly bear with us in the interim. Regards, Max Bupa Team

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By: maxbupa | Jun 23, 2017  09:21 AM imageComments 1

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