Dec 28, 2021 06:12 AM
11534 Views
A hospitalization cover of INR 94, 000 was paid for in OCT2021(Customer ID # XXXXXXXX2X). No test dates or policy documents have been sent to me. Hence asked for cancellation and refund. Evasive responses by Neeraj Kumar Panday that the refund would be processed in 2 days for the entire month of NOV and DEC. Mr Shivkumar stated he would process the refund by 27DEC2021 which is yet to happen. Key Players
Neeraj kumar Pandey: Neeraj.Pandey@maxbupa.com
Senior Relationship Manager
Niva Bupa Health Insurance Company Limited(formerly known as Max Bupa Health Insurance Company Limited)
D-5, Second Floor, Logix Infotech Park,
Sector-59, Noida, UP - 201301
Shiv Kumar
Assistant Manager- Grievance Redressal Team
Niva Bupa Health Insurance Company Limited
(Formerly known as Max Bupa Health Insurance Company Limited)
2nd Floor, Logix Infotec Park, Plot No. D-5
Sector-59, Noida – 201309
Prashant Singh Goel; customercare@nivabupa.com
