I have used netflix on both mobile app and a website version too but there are some very silly problems that I wish it didn't had.
Problems -
The app lacks basic functionality to change volume level. You have to do it manually using buttons. It is not given on screen.
The search option both on site and app does not work properly. The shows present in netflix dont appear on search results and have to be browsed.
The search option takes quite a long time to search and show the results.
The app somtimes hang for no reason at all. You are watching a movie or a series and in midst of that it will just hang but sound will continue to come.
Netflix has some great shows and movie series but there are some movies missing from the several movie series.
Netfilx India lacks so many great movies and shows which are available in other countries.
The subscription plans of netflix are very costly. Netflix says that it's base plan starts from 199 a month. Sounds good but it is actually 2 times costlier than disnep+ hotstar.
The subscription plans are very confusingly written and executed. Hard for a new person to get in to watching netflix.
Netflix has started including anime which sounds great but still the number of anime available is still less.
Overall though I like watching netflix but I am not at happy with it's features, functioning and service both in website and app. NETFLIX can actually DO BETTER !