Aug 17, 2019 05:40 AM
2993 Views
I will start by saying that it amazes me how companies like these are even allowed to stay in business. They are a classic example of "Fly by night operators" who thrive on false promises, crooked unethical business practices and trips that are managed by untrained, inefficient and outright stupid tour managers, who are there to enjoy the ride and not really add any value to your experience.
WARNING:
DO NOT GET ENTICED BY THEIR LOW PRICES - Yes, you will get what you pay for. Poor low-quality hotel rooms, pathetically planned trips and food that will embarrass anyone. They don't have any clue about what vacation planning is. Hands down, one of the worst travel experience on my April trip to Japan.
Some low lights from the trip:
1. Since I was joining the trip from the U.S. even though the website said INR 30, 000 extra for single supplement, they had no problem charging me INR 40, 000 with no explanation whatsoever. I bit the bullet as I was very keen to join my family travelling from India.
2. On arrival in Tokyo on the first day, they had promised an early check in to the hotel, but since they lie and mislead travelers all the time, they just took two busloads of people around for shopping till late in the evening. Since I had arrived a couple of days early and I was waiting for the group to check into the hotel, nothing of the sort happened. They just took everyone(90% of the group had seniors for this trip) for shopping as the hotel refused them an early check-in, even though their itinerary said otherwise.
3. I kept waiting at the hotel till 2.30pm without any clear instructions from the tour manager, Vishal and the local tour guide, Ichiko, who kept giving me the run-around. Long story short, they finally agreed that I join the rest of the tour in Chiba by taxi and since I had not had lunch, they both agreed that they will reimburse me for the taxi fare & lunch. I spent$130 and it's been months and I see no sign of these crooks reimbursing me for the legit expenses they had agreed to give me back. All I got was stalling and lies through the 8 days I was with the tour and multiple calls made to their office.
There are many other instances that I can go on & on, but I am fully aware if the review becomes too long, I will end up losing most of the readers. I understand that these guys mostly cater to Indian travelers who really don't care about the service or the hotels or even the food. But, it's a shame how this company is surviving on lies, deceit, misinformation and shortchanging their valued customers.
It's kind of funny how the tour manager, Vishal(who was nothing more than a dummy and an unprofessional man) told me most proudly how several hotels in Europe and Japan have actually blacklisted their company and do not allow their tours in the hotel.
If you are ready to take the punishment or don't care about anything as long as the price is cheap - I would highly recommend Neem Travels to you. You deserve them and they deserve you. I cannot even find the right words to describe this low class, unethical, nonsense of a company. Petty small-time crooks running a supposedly travel company.
