I have gone to navjivan book centre 3 times but I didn't find it good. first of all I want to say that location of this shop is not good and this shop doesn't have proper space. it looks like a narrow room. most of the times this shop is not open for their customers. Books they provide are costly and they don't give any discount on books. When I had gone to this shop and asked for discount, they told that discount is not available on their books. We know that every good shop provide us a proper discount in books for our convince but this shop doesn't. So I really don't want to go again in this shop.
AVAILABILITY OF BOOKS
Most of the time books are not available in this shop. I wanted to buy a book of English grammar which is published by prakash publication and I told them to give me that book , they refuse and told that this book is not available in their shop. This book shop also doesn't have proper magazines for competitive level exams.
CUSTOMER SERVICE
Customer service of this shop is also not good. You have to wait for a long to get you book. Even they don't provide a proper space for sitting. Contact information they provide, most of the time this contact is out of coverage area. They really don't care about their customers.
CONCLUSION
Overall if I say this shop is not good for buying books. Because availability of books is not good. They provide high price books and also they don't give discount. Sometimes shopkeeper gets arrogant to their customers. Timing of shop is also not good. Most of the time I found it to be closed.
THANK YOU