Experience with Minto Travels Pvt Ltd was extremely bad. They charged Rs. 75000 for Dehradun, Mussoorie, Hrishikesh and Haridwar trip(Meal system MAPAI) for 6 days. All the big boasts and promises were after we paid the full amount. Their helpline associates and customer care persons don't help you and put all the charges of problems only on you. Whatever problems you face regarding food, hotel, taxi, they won't help you and ask you to manage by yourself. Taxi driver was whimsical and arrogant. Parked the car far away from spots although other taxis were staying near spots. He was asking us to go by foot long distance although we had a senior citizen and a baby with us. Spots were not all covered.
I would recommend every tourists who are thinking to book with Minto Travels Pvt Ltd. Think Twice. They won't satistfy your tour needs. You will be disillusioned after the tour. Don't go after their sugar coated words and false promises. Try some authorised reputed tour agencies with really real good reviews. Don't go after their fake reviews and colourful website.
Even after full payment at Dehradun our hotel booking at Hotel ND Menor was not not confirmed. We had to wait two hours and then find that we have to shift to another hotel. We had no food or menu choice although we had been told we would have choices. Some of other tour parties that stayed with us from Minto travels shared the same experience.
Ashirwad Hotels and Spa at Mussoorie was a horrible experience. The rooms were congested, no AC, humid, hotel owner was rude, ill tempered and foul mouthed. Foods were extremely unhealthy, tastless, geysers were not working, rooms were not safe, bothrooms were nasty and smelly, no cleaning staff.
DC Hills hotel was situated in such a high place from the main road and so steep road that my mother almost died with lack of breath. Its like 15 minutes rock hiking, the location is not good, autos demand rs 300 to go to Ram Jhula if you book it.
On the last day the manager of Minto Travels insulted us literally and the cab manager and the taxi driver also as we requested them just to go Nilkanth temple which was very near to Garur Chatti but it was not on our list. They literally threatened us to drop midway, we were very shocked and fearful at their behaviour. I with senior citizen and a baby had no way but to listen to them. The travel experience was a nightmare for us. I humbly request everyone not to book any tour with them. I have all the proof to support my claims.
Only good experience was with Hotel Riverdale in Haridwar. Although it was very short stay they were very hospitable. I would recommend Hotel Riverdale to book if you are on a tour to Haridwar and Rishikesh.
