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33%
1.85 

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Verified Member MouthShut Verified Member
Patna India
Quality Issue.
Apr 20, 2016 03:22 PM 8640 Views (via Android App)

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I am thinking to purchase a shoes and I heard the name of Metro shoes by my brother who suggested me to purchase this one of cheap price but I haven't imagined that it will be of cheap quality. I have experienced very badly with this product. I would suggest never to purchase shoes of this brand. Firstly, I purchased it online and the seller was authorised dealer of Metro Shoes, when I ordered shoes then I didn't got any confirmation message then I contacted customer care and then I got confirmation message next day.


I got the shoes very lately after estimated date and I have to go in wedding ceremony next day and I have to wear new shoes and I missed it.


When I asked delivery boy about late delivery then he is talking very rudely and not answering properly. The quality of the shoes is very bad I got defected piece. The sole if the shoes is not pasted properly. I contacted customer care and aksed them to exchange the shoes but they have policy of return only. So, I don't have other choice, I returned the shoes and experienced very bad. The customer care is pathetic.


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