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MouthShut Score

15%
1.22 

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+91-22-44224422, +91-22-40520100

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Not reliable.. ridiculous excuses
Apr 27, 2013 04:49 PM 1060 Views

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After confirming the booking, the driver calls at the last minute saying he cannot drop till the destination (Bangalore railway station). He can only drop outside the railway station.  What good is it?


I almost missed train trying to arrange another cab.


Brand Response

Dear Mr. Sarkar,
Thank you for contacting us via MouthShut_Official.
We apologize for the inconvenience you and your family had to face and would like to help resolve this issue on priority basis.
We have made a note of your complaint and I request you to kindly provide me with your contact details so that I can personally ensure that the issue is resolve at the earliest.
For any further assistance, please feel free to write us at feedback.web@merucabs.com
Regards,
Customer Relations-Meru Cabs

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By: MeruCabs | May 23, 2013  05:45 PM imageComments 1

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