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MouthShut Score

47%
3.54 

Customer Service:

Claims Settlement:

Premium:

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Verified Member MouthShut Verified Member
Vijayawada
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Dec 05, 2017 07:29 PM 24778 Views

Customer Service:

Claims Settlement:

Premium:

Range of Plans:

Staff Attitude:

Medi Assist Healthcare Services Pvt. Ltd. Cares

Medi Assist Healthcare Services Pvt. Ltd. is working closely with MouthShut.com to enhance customer satisfaction.

I had taken an health insurance policy scheme in Medi Assist. I was completely aware of those terms and policy rules. They had taken a long time for reimbursement of the loan.


I had reported about this problem, that they are taking a lot of time to reimbursement to the customer service. But they are unable to understand what I am saying. How can they resolve the problem if they are unaware of their job.


Their plans are not even good. When I want to claim the policy they said that the policy date was expired and all the loot stuff and something they stated to me that they cannot state the claim as it was not upto their terms.


They completely reversed the rules and conditions which I was aware of it as they said before. Bad Attitude of the staff and complete fraud.


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