They took 5500 safety prices and are unwilling to refund the balance 3800 rupees.there has been no verbal exchange, reaction to this point from their side and are constantly ignoring my mails and calls . .it has been 2-four months as of now.in case you they might ship a person to accumulate protection amount, then they might refund the same so in a smooth manner.it's miles happening to me 3rd time from matrix. it is commonplace mal-pratcice of matrix to consume up customers money .wish, they understand, I dont wanna cross the difficult manner .An unhappy purchaser.