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4.02 

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Swing Complex, 2nd Floor, Near Chakli Circle & Emerald Complex, Race Course Road, Vadodara 390007, GJ

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Makemytrip.com-Totally a fraud company
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Mar 10, 2015 10:57 PM 2567 Views
(Updated Mar 19, 2015 12:08 PM)

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MAKEMYTRIP (INDIA) PRIVATE LIMITED Cares

MAKEMYTRIP (INDIA) PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

There is no  use in writing to Makemytrip.com -they will not refund our money.Only way is to come ahead and get stop this website from doing business in India. I have logged petion against this website. Pl join hand in signing petition in below link:


https://indianvoice.org/makemytrip-com-totally-a-fraud-company-and-not-petition
.html.


Makemytrip.com is today is not the old company but a bunch of crooks who has changed it's business style from an honest service provider to a "Looting agency" You can explore makemytrip.com is not giving refund of lakhs of rupees of the customers .There is no problem resolving attitude but to sit on hard earned money of customers. They keep the refund of lakhs of customers and not giving back . Customers are not getting any help from the makemytrip.com customer care but to wait for next week, next week & so on . Today makemytrip.com is making money only from the held refund of lakhs of customer and by cheating the customers . Request you to avoid this company. One should atleast try a customer care call .


There is no  use in writing to Makemytrip.com -they will not refund our money.Only way is to come ahead and get stop this website from doing business in India. I have logged petion against this website. Pl join hand in signing petition in below link:


https://indianvoice.org/makemytrip-com-totally-a-fraud-company-and-not-petition
.html


Booking Unsuccessful for ID - NF2201949921406


The booking has been Failed/unsuccessful on 2nd March-15 -Amount Rs. 10004-00 has been deducted from my HDFC account but no airline ticket received as it was showing “booking unsuccessful”


The amount still not refunded. The booking was tried to done on 2nd March-15. I tried to book flight from Pune to New Delhi on 2nd March-15 from makemytrip.com. The amount was deducted from my HDFC account to makemytrip account, but no booking was done. The amount is still not paid by makemytrip.com and I am struggling to get back the amount.


Verbally talked daily –written Complaint submitted on 5th March-15, ref. no. 150305-027075(makemytrip record says –refund should reflect in my account up to 4th March) –still not got any refund.


Talked on 7th March-15 with Mr. Deepak at 1651 hrs –as per him activation done on 6th March-15 and will take 2-3 days.


Talked on 10th March with Mr. Rajpal at 1710 hrs –answer is wait for 4 working days and


He is saying that no initiation has been done for refund(MMT team will contact but do not know when) .


The screen shot for concerned booking says –Makemytrip.com has initiated refund and it will reflect till 4th march –but still no refund obtained.


Brand Response

Dear Customer,
We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.
Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 90 days old.
If just in case your issue still stands unresolved then please let us know for further action.
Warm regards
Team-MakeMyTrip Care

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