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4.02 

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Swing Complex, 2nd Floor, Near Chakli Circle & Emerald Complex, Race Course Road, Vadodara 390007, GJ

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Feb 15, 2006 10:19 AM 3271 Views
(Updated Feb 27, 2006 11:23 AM)

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MAKEMYTRIP (INDIA) PRIVATE LIMITED Cares

MAKEMYTRIP (INDIA) PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

I booked a flight ticket from Delhi to Chennai in October 2005 using makemytrip.com.


I had a few issues but finally it ended up well.


I will list down my complete experience.


I checked the websites of all the airlines and found that the fare was the lowest in makemytrip.com (The Airdeccan website quoted me a lesser fare but the flight for the day was booked completely).


I booked a ticket from Delhi to Chennai (Air sahara) through makemytrip.com 6 days before the day of journey. I payed through my credit card. (You can pay through DD as well but for that you should book the ticket at least a week in advance).


Two days latter I got a call from makemytrip.com that due to some technical problems they were not in a position to give me the Sahara ticket. As a alternative they offered me a complete refund/Indian Airlines ticket on the same day (Scheduled 1 hour later than the Sahara flight). I had no problems with the revised scheduled and so I accepted the Indian Airlines ticket. I immediately got my Indian Airlines E-ticket confirmed through the mail. The Indian Airlines E-ticket quoted a fare of close to 2k higher than the Sahara flight, but I did not have to pay the extra amount.


On the day of journey I showed my E-ticket at the Delhi Airport and the journey was hassel free.


Brand Response

Dear jenin_1383,
We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.
Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 90 days old.
If just in case your issue still stands unresolved then please let us know for further action.
Warm regards
Team-MakeMyTrip Care

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By: MakeMyTrip | Oct 14, 2013  09:25 AM imageComments 0

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