Jan 29, 2015 10:49 AM
2072 Views
(Updated Apr 03, 2017 02:18 PM)
MAKEMYTRIP (INDIA) PRIVATE LIMITED Cares
MAKEMYTRIP (INDIA) PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.
I booked a ticket with MMT on 21st Dec 2014 for Chennai to HYD on Spicejet travels. On 22nd Dec, I cancelled the same. The refund amount was Rs. 14508. Till date, I have not received the refund amount. I checked the spicejet site and the refund has been processed from their side long back.
I have been trying to contact MMT many number of times and their phone does not work. It just gives a message that they are busy due to high call volume. Even if I am able to get to someone, they just redirect it back to IVR. I have sent 3 emails till now, none of which is replied.
Update, sorry for such a long delay:
I got my refund from MMT long back. Actually I continued using MMT after that also and recently used MMT for my Vizag trip and experience was great! Not able to give 4 / 5 star, as mouthshut is not allowing to change the recommendation now. I will write a separate review for vizag trip.
