Jan 11, 2014 09:14 PM
4369 Views
MAKEMYTRIP (INDIA) PRIVATE LIMITED Cares
MAKEMYTRIP (INDIA) PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.
BIG NO to makemytrip.
No one should ever buy tickets through makemytrip. I made a mistake of buying an International ticket from them with Booking ID(IN1306B6S51413). They changed the flight details without informing us.
Incidentally, I came to know about the changes while adding one more passenger to the same booking otherwise we would have missed the flight.
Now, from last 5 days I have been calling customer care to issue the new e-ticket but they fail to do so. Travel is in 4 days and I don’t have the tickets. Customer care service is pathetic, they don’t have adequate information on why the tickets are not being issued. they never forward their calls to the floor manager. You can never escalate the issues.
Never buy tickets from makemytrip.
