MAKEMYTRIP (INDIA) PRIVATE LIMITED Cares
MAKEMYTRIP (INDIA) PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.
On 11th Oct. I had booked a cab from Make my trip from Delhi to Agra. I was traveling with my full family( my father, wife, and son). I had booked a Maruti Ertiga with a promise from make my trip that the driver would be in uniform and would be multilingual. That means the driver would be a professional one. But our experience was horrible. The person who came with the car to my place was in a dirty track pant and more dirty shirt. He was so rude and disorderly. He was talking over the phone continuously while diving and watching reels while driving with one hand on the highway. When I objected to it, he switched off the AC and increased the volume of the music system. It was very scary for us. I did complain to Makemytrip and they have refunded me 300 rupees as a token of apology. Will Rs 300 will compensate the terrible experience we had? There is no commitment and professionalism.
