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Luminous Inverter and UPS Image

MouthShut Score

71%
3.01 

Durability:

User friendly:

Luminous

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India
Very worst customer support & after sales service
Jul 26, 2019 07:35 PM 7975 Views

Durability:

User friendly:

One month back I brought 2250VA inverter from an authorized dealer in Bangalore, within a week it stopped working, the service guy came and told one of the board blown up. After connecting customer care they have accepted fro replacement but after that, no one responded for almost one month. Still, my issue is unresolved.


Whenever I call Customer care they reply saying in 24 hours we will resolve, the same response they are giving for last 20 day's. On top of that for every call we need to wait a minimum of 30 min to answer by them, all unprofessional team sitting in the customer care center.


Very very bad customer care support and after-sales support, if you want to keep calling after spending so many thousands then go ahead and buy this worst product.


Don't see Sachin face and buy this one


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