Useless customer service n false information provi

₹93.49 L - ₹1.79 Cr
Possession on: Dec 2016
Status: Ready to Move
OTP Verification

Enter 4-digit code
Useless customer service n false information provi
Issue Resolved
May 28, 2017 05:22 PM 19268 views (via Mobile)

Customer Service:

Staff Courtesy:

Product Implementation Rate:

MACROTECH DEVELOPERS LIMITED Cares

MACROTECH DEVELOPERS LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

There is one word missing from lodha core it is "ethics". Professional sales team will try to sell u but if u do not fall, you would be treated like scrap. I was called for a visit for project in Thane Majiwada, where upon enquiry at office it was told near Toll Naka making it 16kms away from Thane. They promised a pick and drop from my home but provided only pick up as I was not ready to make bookings on the same day. LODHA sales rep told me to wait so that he can arrange a drop but after waiting for half an hour no drop was provided, so I came back on my own. The sales team who was calling twice a day before the meet does not even had the ethics and ettiqates to call and ask about the drop or why drop was not provided. Useless customer service. U would be treated well only if u pay them. They would also give site as thane majiwada but it is 10 KM's far from majiwada



Please rate this review usefulnessRating Breakup

Very Useful (39%)

Useful (61%)

Not Useful (0%)

Brand Response

Dear Mouthshut Member,
We are sorry to hear about your experience and regret the inconvenience caused to you. Lodha Group is now associated with Mouthshut.com to offer you a solution. We request you to kindly share your registered contact/complaint number so that we can check and resolve the issue on priority basis. You may also email us at socialmedia@lodhagroup.com

Upload Photo

By: Lodha_Group | Apr 25, 2018  04:29 PM Comments 0

See full communications

Comment on this review