Failed commitments

₹93.49 L - ₹1.79 Cr
Possession on: Dec 2016
Status: Ready to Move
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Failed commitments
Issue Resolved
Nov 14, 2014 04:28 PM 46334 views

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MACROTECH DEVELOPERS LIMITED Cares

MACROTECH DEVELOPERS LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

I selected Lodha group of companies due to the amazing innovative ideas as far as construction is concerned. Although the cost was far more than the norms in the area wherever I planned to buy a place.


I had booked a place at Andheri east Lodha Eternis. After 2 years I had to take the refund as the building was not going to come up. The builder paid me an interest of 12% without any issues and everything was done by just exchanging some emails


I booked a 3 BHK Flat at Lodha Claramont and the same has been delayed by 30 months leading to tremendous stress and mental agony. The builder is paying monthly amount of Rs 27000/= for the last 18 months


I booked a Office Unit at Lodha Supremus at Wagle estate Thane. I have not been given the statement of accounts for the last 5 months. The issue arose as some payment of Rs 140000/= was demanded when according to me I had completed all the payments. 1st the builder delayed the printing of my agreement for 1 week and charged me a late fee for late payment, then the builder delayed handing over of the unit for 2 months leading to loss of rental for 2 months. I paid the demand amount and requested for the statement of accounts to verify under what head the builder has charged me the extra sum. The statement of accounts was to be given to me within a week which was promised on 4th august, the day when I went to take possession of my unit. Till date I have not received the statement of accounts. I have sent innumerable mails and smseses to my relationship manager but to no avail. I sent a mail to the customer care but still I have not received any revert even from them.


Just for a small thing like accounts statement Lodha Group of company is creating a bad name



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Brand Response

Dear lazarusdias,
Greetings from Lodha Group
Kindly accept our sincere apologies for the inconvenience caused. This is certainly not the experience we intend to offer our customers. We request you to give us another chance to serve you better. Again, we deeply regret the troubles and frustration that you experienced with us. You may reach out to us at socialmedia@lodhagroup.com.
Team
Lodha Group

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By: Lodha_Group | Mar 27, 2018  11:20 AM Comments 1

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