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MouthShut Score

78%
3.19 

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LG

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India
LG 1.5 ton 5star ac cooling issue within 6 months
Oct 18, 2023 02:12 PM 9102 Views (via Mobile)

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New ac LG 1.5 ton 5 star installed on April 2023, with in 6 month cooling issue rectified "Error code CH 38", Tech visited and he said evaporator cooling unit need to be replaced , after two days technician replaced the part, then also problem not solved. Now they are telling it may be the compressor problem and i am waiting for last two days.Complaint open since last week and waiting for the next course of action from service center.So many days after waiting they are not sure about the part availability. LG has to improve their Service and customer satisfaction.I am so worried about this, with in few months problem started...I will update further details after this.


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