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MouthShut Score

78%
3.19 

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LG

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India
Awful experience after buying LG AC
Apr 26, 2024 05:46 PM 4603 Views (via Mobile)

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I am using LG ac since 2020. I have used ac if other brands before and after. I must say it is the WORST air condition i ever used. It stops working very frequently from the time i bought it. As i bought during peak corona era almost no service was available. After things turned little normal got service from LG which was not up to the mark. From 2nd year only the parts started malfunctioning and it hs turned to an increasing recurring cost to me. ALSO MIST SAY THE SERVICE ENGINEERS ARE AWFUL. this year again the ac runs but does not cool down. Service engineer came and ruined even the display and stated that the displayvos gone which was actualluly working even a few secs ago. He could not answer whatvhas gone wrong and left the premises. Called multiple times to call centre. Ms Dhar answered the call and could not track the ticket too. She said call was made last year only. She could not say any SlA for engineer visit . Kept saying engineer will come soon. I MUST SAY LG Brand, service, call centre and support team all are just TOO BAD. DONT RECOMMEND THIS BRAND AT ALL.


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