Jan 24, 2014 05:50 PM
11280 Views
I bought a LG LED TV 42" (model LN5710) on December 23 2013, with in two week it has failed (No Video only sound comes out of TV) complained on 10jan 2014, service person came he said he need to order the parts. daily i am calling the customer care to get the same reply from them "your parts ordered". if LG is not able to get the parts with in two weeks they need to replace the TV but no courtesy.
Customer care gave one phone number "8939655218 " to Inquire further - don't call this number no one will pick its a fake i have called 100 times ring goes but no one is picking the call. i don't know what to do now i made a wrong decision yes buying a LG TV is worst part of your life you will get frustrated for buying this TV.
strong reasons not to but LG LED TV:
LG LED TV will fail in two weeks
no one will answer your service request ( they will say some one will call in 24 hours but you will never get a call)end up in frustration.
My Complaint number RNA 140110063675.
My email ID: gananda.s.s@gmail.com
Regards,
Anand G