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MouthShut Score

32%
1.83 

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Bangalore India
Fraud Lenscart - Defective Glass
Oct 13, 2018 09:02 PM 2156 Views

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I got the glass from BTM layout branch cost Rs.9000 . After use of glass I got headache and in un-comfort vision. I approached BTM showroom, the in-charge there told me to wear for another 1 month to adjust glass vision. I complained after 1 month, this time told me to blink eye frequently to get rid of headache. It went for more than 6 months and they never returned though it was told to me that in case of defect glass will be replaced .


I checked in another Eye hospital and they told me that power on glass is not properly centered, so its causing discomfort.


Checking to approach consumer court.


So as experienced, lesson learnt is not to buy glasses from Lenskart. Better to buy glasses form Eye Hospital store . Don't get trapped.


Brand Response

Hello! We apologize that our service did not satisfy your expectations. We will use the feedback to make us better and to ensure this does not happen again.

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By: valyoo_lenskart | Jul 24, 2021  04:33 PM imageComments 0

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