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Mumbai, Maharashtra, India India
ABNORMAL INCREASE IN PRICE OF PRESCRIPTION LENSES
Dec 04, 2012 06:07 PM 2228 Views
(Updated Feb 19, 2013 11:48 AM)

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I stronlgy oppose the abnormal price hike in prescription lenses introduced by lenskart. My lenses  which cost around 800/- in now costing Rs.2399/-. Even my local optician charged Rs.1200/- for my lenses & lenskart Rs.2399/- This phenomenal increase is totally unjustified & if you think you can achieve the sales target by this increase you are dreaming in a day light. In fact I was very positve on lenskart but by seeing this steep rise, I am totally negative on you & will never dare to purchase anything from you.


I request to all, through Mouth shut to check the prices in local market, specially of Prescription Lenses before placing the order at lenskart. Second, let me tell you that my previous review on lenskart was very positive but now my opinion on lenskart is negative because of the follwoing reason. 1] Ordered 1 Box of Baush & Lomb Contact lens with Power -2.5 & -.3.00. There website showed a price of Rs.212/- & allowed me to write power for Right eye as -2.5 & left eye as -3.00. 2]


Now when I received the parcel, the box contained nonly 1 box of right eye -2.5 & no other box of -3.00. I immediately contacted them, & they said that you have unchecked the left eye box, so your order is only for right eye which cost 212/-. 3] Now my question is why your website allowed me to write power for both eyes, you website should promt that you are placing order for 1 eye only & in no way allow me to place power for left eye. 4] How a layman can understand this formula? I strongly request to avoid LENSKART to all.


Brand Response

Dear Mehul, this has reference to your complaint posted on Mouthshut regarding your experience with Lenskart.com. We did try our level best to locate your order details with your profile information, however could not track your order or contact details, in order to take up the matter further. It would be highly appreciated if you could kindly share your order / contact details in case your issue is still not resolved as we'd surely like to get involved and get the same resolved asap.

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By: valyoo_lenskart | Jun 06, 2015  04:43 PM Comments 0

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