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78%
4.16 

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Beware of worst customer service
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Brand-aid! The problem has been fixed. Happy Ending.
Jan 05, 2018 09:50 AM 6183 Views
(Updated Jan 05, 2018 09:49 AM)

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TRANSACTREE TECHNOLOGIES PRIVATE LIMITED Cares

TRANSACTREE TECHNOLOGIES PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

I am a lender on this site since 1 year and I regret being one. I have 3 active borrowers:




  1. First one(named S. Chandru) has not paid a single EMI since January 2017 and Lendbox has not done anything about it. Worse they do not reposnd to email or phone call either. All they did was send me a pre-signed blank cheque from the borrower which obviuosly bounced.




2.  Second one who defaults every alternative month(and Lendbox does not do anything about it). They don't have any tracking systems to mark an emi as paid or pending either.




  1. Third one has defaulted once or twice but there was nothing Lendbox could do.




In Summary


They do not have a good EMI tracking system or a good recovery mechanism or even a customer service that will respond to you after disbursal of loans.


So Lenders stay away.


Brand Response

Hello sir, investments in P2P lending falls under credit risk and requires proper diversification across different risk categories for great risk adjusted returns. Our recovery efforts and collection greatly evolved since 2018 as you'll notice there's very few bad reviews in recent while number of transacting investors are over 10,000 every month as we have recently launched multiple new low risk investment products under Lendbox Alternate investments where you can earn up to 15% with some options coming with principal protection and nero zero risk of default. Please reach out to your wealth manager to know more about it.

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By: Lendbox | Sep 29, 2020  12:43 AM imageComments 0

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